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Forsta Digital Interviews Support

All the topics, resources needed for Forsta Digital Interviews.

  • Participant View in the Live Meeting Room

    The participant view of the Live Meeting Room differs from the views of other roles. For example, participants cannot view the Backroom Chat and cannot see a...

  • How Participants Join Live Sessions

    The same link that is used for testing by participants is also used to join the Live Session.Once the Participant clicks “All Good”, they will be directed to...

  • Participant Testing Procedure

    Once a participant has been scheduled to a session, they will automatically receive an invite, reflecting their specified time zone.1:  Viewing the Invite1. ...

  • Cancelling Sessions as a Recruiter

    Sessions can be cancelled from the calendar view in the Sessions tab. Click a session in the calendar view to cancel it.The following dialogue box will open....

  • Rescheduling Sessions as a Recruiter

    Sessions can be rescheduled from the calendar view in the Sessions tab. Click a session in the calendar view to reschedule it.The following dialogue box will...

  • Scheduling Sessions as a Recruiter

    Only Research Coordinators and Recruiters have permissions to schedule, re-schedule or delete sessions.Session scheduling is done in the calendar view under ...

  • Managing Participants

    Participant management is facilitated by Recruiters via the Participants tab.1:  Viewing the Participants Tab1. Filters:  These help when there are a large n...

  • Adding Participants

    Only users listed as Recruiters on a project can add participants.1:  Viewing ParticipantsFirst, navigate to the Participants tab within the project.There ar...

  • Recruiter Permissions

    There are several roles with different permissions:Research CoordinatorModeratorRecruiterObserverUsers can be added to more than one role (e.g., a Recruiter ...